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	<title>Comments for Inside Help Desk Software</title>
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	<description>Everything you need to know about Help Desk Software</description>
	<pubDate>Wed, 10 Mar 2010 18:11:38 +0000</pubDate>
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		<title>Comment on FrontRange Thrives in The Recession and Repositions by ITSM&#8217;s &#8220;Swiss Army Knife&#8221;: FrontRange Updates Discovery 9 &#124; Inside Help Desk Software</title>
		<link>http://www.insidehelpdesk.com/2009/10/21/frontrange-thrives-in-the-recession-and-repositions/#comment-4</link>
		<dc:creator>ITSM&#8217;s &#8220;Swiss Army Knife&#8221;: FrontRange Updates Discovery 9 &#124; Inside Help Desk Software</dc:creator>
		<pubDate>Thu, 11 Feb 2010 01:04:25 +0000</pubDate>
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		<description>[...] since FrontRange announced their shift from CRM software to IT service management software, we’ve been interested in what they’re releasing. Luckily for us, 2010 has started off well for [...]</description>
		<content:encoded><![CDATA[<p>[...] since FrontRange announced their shift from CRM software to IT service management software, we’ve been interested in what they’re releasing. Luckily for us, 2010 has started off well for [...]</p>
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		<title>Comment on The Next Big Thing inIT Help Desk: Live Chat by SysAid Reports Record Growth in 2009, And More Than New 16,000 Deployments &#124; Inside Help Desk Software</title>
		<link>http://www.insidehelpdesk.com/2009/12/11/the-next-big-thing-init-help-desk-live-chat/#comment-2</link>
		<dc:creator>SysAid Reports Record Growth in 2009, And More Than New 16,000 Deployments &#124; Inside Help Desk Software</dc:creator>
		<pubDate>Thu, 17 Dec 2009 23:09:26 +0000</pubDate>
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		<description>[...] help desk vendor SysAid drew attention earlier this month when they announced a live chat integration for help desk software, and today they announced that their customer growth in 2009 was 43% compared to that of 2008. The [...]</description>
		<content:encoded><![CDATA[<p>[...] help desk vendor SysAid drew attention earlier this month when they announced a live chat integration for help desk software, and today they announced that their customer growth in 2009 was 43% compared to that of 2008. The [...]</p>
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