Inside Help Desk Software

Web Help Desk announced its recent integration capabilities with Microsoft products. This new integration should be a benefit to both Web Help Desk and Microsoft users as it provides automated updates from Microsoft’s software database to the Web Help Desk Software.

The simple integration between the two should help reduce the costs for many companies as it satisfies a need many organizations were previously looking for. With automated updates, companies don’t have to dedicate more costly time and resources to their software platforms.

Web Help Desk continues to show its commitment to cross platform stability and compatibility. As the economy continues to deteriorate, Web Help Desk is taking the steps necessary to make life easier on its users through the introduction of newer features and ideas designed to simplify the workload for its customers.

By working together with Microsoft, Web Help Desk can also focus in on existing Microsoft customers as potential Web Help Desk clients. With this new integration, this has opened up Web Help Desk to another list of prospective customers who could utilize Web Help Desk’s services. In trying times like these, Web Help Desk’s approach is both smart and forward thinking as they look to expand their customer base.

Technorati Tags: Free Help Desk, Help Desk

Kayako, a leading vendor of help desk and CRM software is providing its full line of help desk software solutions for charities and open-source projects for free! Kayako’s commitment to social responsibility and helping others has helped them decide to make this very generous offer.

With the use of Kayako Help Desk software, charities can become more focused upon customer service and reaching out to those in need. With the use of Kayako’s popular Help Desk and CRM solutions many organizations who were previously unable to even consider Kayako’s popular solutions can now utilize them for free to help them enjoy even more cost savings.

With the free license, Kayako will also provide organizations with free technical support for a set time period and free licenses to some of Kayako’s other popular solutions.

This offer is also open to open source projects. Kayako realizes the contribution these organizations make to the software industry and are doing this as a way of paying these underpaid developers back. Kayako’s generous offer in these troubling economic times is a breath of fresh air for many of these struggling organizations. With Kayako’s contributions, it is hopeful that they can continue to do good work and provide the much needed services that many people have come to rely upon from these charitable organizations.

Technorati Tags: Free Help Desk, Help Desk, Open Source Help Desk

The many advances in technology have led to an increased use of business software platforms as companies look to capitalize on the many benefits associated with the use of business software. However, smaller businesses continue to have trouble finding solutions that are appropriate for them. With many of the help desk providers developing solutions geared towards larger enterprises, many smaller businesses are often left to come up with their own alternatives as these solutions don’t scale down well to smaller companies.

Costs also play a large role for smaller businesses who may not have the larger budgets that larger companies have. The availability of a cost-effective solution geared towards smaller business becomes extremely difficult to find. However, there are alternatives out there for smaller companies.

The introduction of free help desk software allows smaller companies to enjoy all the benefits of help desk software with little cost. Illient’s SysAid is one example of a free help desk platform that provides many of the same features larger platforms offer. Web Help Desk is also another popular free help desk provider. Although many free help desk providers also provide more comprehensive paid versions of their software, the free version is often more than sufficient for many smaller companies.

Free Help Desk software provides smaller companies with an alternative to the expensive packages which are often out of company budgets. Try a free help desk solution for your company to see whether it fits for you! With no cost to you, it could be the answer to many of your existing help desk issues!

Technorati Tags: Free Help Desk, Help Desk Software, Web Help Desk